Refund & Cancellation Policy

Last updated on October 2026


Welcome to IndoreCab CRM. We strive to provide the best possible software services and fleet management tools for taxi operators and cab owners. Please read our refund and cancellation policy carefully before purchasing any subscription plan.

1. Subscription Cancellation

You can cancel your subscription plan (Fleet Pro / Agency) at any time from your account settings or by submitting a request through our support portal. Once cancelled, your features will remain active until the end of your current billing cycle, and you will not be charged for the subsequent billing periods.

2. Refund Policy for Subscriptions

All subscription payments made for Fleet Pro or Agency tiers are non-refundable. Since we offer immediate digital access to advanced CRM features, automated WhatsApp tools, and booking modules, we do not provide refunds or credits for partially used subscription periods.

3. Duplicate or Accidental Transactions

In case of technical errors, duplicate deductions, or accidental multiple charges due to gateway issues, please report the transaction details to our support desk within 3 working days. After verification, genuine duplicate charges will be fully refunded to the original payment source within 5-7 business days.

4. Customer Support & Assistance

If you have any questions or require clarification regarding our refund or cancellation terms, please feel free to reach out to our team via our official online channels: